Terms of Service

Last updated: October 2026

1. Agreement to Terms

Welcome to Tabsy. These Terms of Service ("Terms") govern your access to and use of the Tabsy website at tabsy.co, our mobile applications (Tabsy LPM and Tabsy Express, for iOS and Android), and all related services (collectively, the "Services") operated by NameVerse, Inc. ("NameVerse," "Tabsy," "we," "our," or "us"). Tabsy is a product and trademark of NameVerse, Inc.

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Services.

2. Description of Services

Tabsy provides a cloud-based platform and mobile applications for businesses to manage client relationships, create estimates and invoices, manage projects and work orders, facilitate contract signing, schedule work, and process payments. The Services include our web application and our mobile applications, which are available on the Apple App Store and Google Play Store.

3. Account Registration

To use certain features of the Services, you must create an account. When registering, you agree to:

Provide accurate, current, and complete information
Maintain and update your information as needed
Keep your password secure and confidential
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account and use the Services.

4. Subscription and Payments

Tabsy subscriptions are sold through two separate channels, and the billing agent, cancellation method, and refund handling differ between them. The channel you used to subscribe governs your subscription.

4.1 Subscriptions purchased from Tabsy directly

Pricing: Tabsy LPM has five tiers — Starter (2 users) $70/month, Growth (5 users) $150/month, Team (10 users) $250/month, Pro (20 users) $400/month, and Scale (30 users) $600/month. Tabsy Express (solo) is $39/month. Every feature is included at every tier. Annual plans save 20%.

Demo Access: Prospective customers can book a live demo to see the Services before subscribing. New subscriptions begin with a 30-day free trial; the payment method provided at signup is charged when the trial ends unless the subscription is cancelled before then (see Free Trial and Refunds).

Billing: Subscriptions are billed in advance for the billing period you choose (monthly or annual) and renew automatically for successive periods of the same length until cancelled. All fees are quoted in U.S. dollars. Payment is processed through Stripe.

Free Trial and Refunds: New subscriptions begin with a 30-day free trial. The payment method provided at signup is charged when the trial ends unless the subscription is cancelled before then; if you cancel during the trial, you will never be billed. After the trial ends and billing begins, fees are non-refundable; cancelling stops future billing and you keep access through your current billing period. We may ask for brief feedback or offer a setup call to help you get the most out of Tabsy, but we will never pressure you to stay.

Cancellation: You may cancel at any time — Tabsy Express from your account settings or by contacting us, Tabsy LPM by contacting us at [email protected]. Cancellation takes effect at the end of the current billing period.

4.2 Subscriptions purchased through the Apple App Store

Tabsy Express can also be subscribed to inside the Tabsy Express iOS app using Apple's In-App Purchase system. These subscriptions are sold and billed by Apple, not by Tabsy, and the following terms apply instead of section 4.1:

Pricing: Tabsy Express is $39.00 per month or $374.99 per year on the U.S. App Store. The price shown to you on the purchase screen at the time of purchase is the price that governs, and prices in other countries are set by Apple's regional pricing.
Free trial: New subscribers are eligible for a one-month free trial. Trial eligibility is determined by Apple, and subscribers who have previously used a trial for this subscription group are not eligible for another one.
Payment and automatic renewal: If you are eligible for the free trial, your Apple Account is first charged when the trial ends, unless you cancel at least 24 hours before it ends; otherwise, payment is charged to your Apple Account at confirmation of purchase. The subscription renews automatically at the same price for successive periods of the same length unless auto-renew is turned off at least 24 hours before the end of the current period. Your Apple Account is charged for renewal within 24 hours prior to the end of the current period.
Managing and cancelling: You can manage the subscription and turn off auto-renew at any time in Settings › [your name] › Subscriptions on your Apple device. Deleting your Tabsy account does not cancel an App Store subscription — it must be cancelled through Apple.
Refunds: Refunds for App Store purchases are handled solely by Apple under Apple's Media Services Terms and Conditions. Tabsy cannot issue refunds for a subscription purchased through Apple. Refund requests can be made at reportaproblem.apple.com.
Unused trial time: Any unused portion of a free trial is forfeited when a subscription is purchased, where an equivalent offer applies.

4.3 Payments from your clients (Tabsy Express)

Tabsy Express lets you accept payments from your clients, such as card payments on the invoices you send. Payment processing services for Tabsy Express users are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the "Stripe Services Agreement"). By enabling payments, you agree to be bound by the Stripe Services Agreement, as Stripe may modify it from time to time. As a condition of Tabsy enabling payment processing services through Stripe, you agree to provide Tabsy accurate and complete information about you and your business, and you authorize Tabsy to share it, and transaction information related to your use of the payment processing services provided by Stripe, with Stripe.

Your Stripe account: Your clients' payments are made to your own Stripe account, and Stripe pays them out to your bank account. Stripe charges you its own processing fees under the Stripe Services Agreement. You can see your payments, payouts, refunds, and fees in your Stripe Dashboard.

Platform fee: For each payment a client makes to you through Tabsy Express using Stripe, Tabsy charges a platform fee of 0.5% of the payment amount (rounded down to the nearest cent), which is deducted from that payment. The platform fee is never more than Stripe's own processing fee on the same payment: any part of it above Stripe's fee is returned to you after the payment settles. The platform fee applies only to the amount paid toward your invoice, not to a card processing fee you add under section 4.5. It is in addition to Stripe's own processing fees.

4.4 Payments from your clients (Tabsy LPM)

Tabsy LPM lets you accept payments from your clients, such as card and bank payments on the invoices you send. Payment processing services for Tabsy LPM users are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the "Stripe Services Agreement"). By enabling payments, you agree to be bound by the Stripe Services Agreement, as Stripe may modify it from time to time. As a condition of Tabsy enabling payment processing services through Stripe, you agree to provide Tabsy accurate and complete information about you and your business, and you authorize Tabsy to share it, and transaction information related to your use of the payment processing services provided by Stripe, with Stripe.

Platform fee: For each payment a client makes to you through Tabsy LPM using Stripe, Tabsy charges a platform fee of 0.5% of the payment amount (rounded down to the nearest cent), which is deducted from that payment. The platform fee is never more than Stripe's own processing fee on the same payment: any part of it above Stripe's fee is returned to you after the payment settles. The platform fee applies only to the amount paid toward your invoice, not to a card processing fee you add under section 4.5. It is in addition to Stripe's own processing fees.

4.5 Card processing fees (surcharges)

Tabsy LPM and Tabsy Express let you add a card processing fee (a "surcharge") to payments your clients make to you by credit card through the Services. It is off until you turn it on. If you turn it on, the following apply.

Compliance is your responsibility. You are the merchant, and you are solely responsible for making sure every surcharge you charge complies with all laws and regulations that apply to you and to your clients (including state and local surcharging and consumer protection laws), the rules of the card networks (including Visa and Mastercard), and your agreement with Stripe. This includes giving any notice required before you start surcharging (the card networks currently require U.S. merchants to notify their card processor, Stripe, at least 30 days in advance) and keeping each surcharge within every limit that applies to you, including your cost of accepting cards.
Our limits are not legal advice. The Services apply some limits automatically: a surcharge applies only to credit cards, never exceeds 3% of the payment, is capped at 2% in Colorado, and is not applied where your business or your client is in a state or territory that we understand prohibits surcharging. We tell you the highest rate the Services allow for your state, and you cannot set a higher one. These limits reflect our understanding when we set them, may be incomplete or out of date, and do not make any surcharge lawful. We may change them at any time to follow changes in law or card network rules. Consult your own legal and tax advisers.
Disclosure. The Services show the surcharge to your client before they pay, and Stripe's receipt lists it separately. You are responsible for any other disclosure required of you, such as signs, invoice wording, or price displays.
Taxes. You are responsible for deciding whether sales tax or any other tax applies to a surcharge, and for collecting and remitting it. The Services do not add tax to a surcharge.
Refunds. When you refund a payment that carried a surcharge, you are responsible for returning the surcharge as the card network rules and the law require, in full for a full refund and in proportion for a partial one.
Fines and losses. You are responsible for any fines, penalties, chargebacks, or losses that arise from the surcharges you charge, including any assessed by Stripe or a card network, and your indemnification obligations under section 14 apply to claims arising from them.

5. Mobile Applications

The following additional terms apply to the use of our mobile applications:

Tabsy LPM is provided as a companion to the web platform and requires an active Tabsy account. Tabsy Express is a standalone application in which an account can be created and subscribed to directly
You are responsible for any mobile carrier data charges incurred while using the app
We may release updates to the app from time to time. We recommend keeping auto-update enabled for the best experience
Our apps may request access to device features. Tabsy LPM may request the camera, photo library, and notifications; Tabsy Express may request the camera, your location while you take a photo in the app, access to the location stored in photos you pick (on Android), and, if you turn on biometric unlock, Face ID. These permissions are optional, are requested only when you use the feature that needs them, and can be managed in your device settings

5.1 Additional terms for applications obtained from the Apple App Store

These terms apply to your use of any Tabsy application you obtained from the Apple App Store, and are required by Apple. In the event of a conflict, Apple's Licensed Application End User Licence Agreement governs the licence to the application itself.

This agreement is concluded between you and NameVerse, Inc. only, and not with Apple. NameVerse, Inc., not Apple, is solely responsible for the application and its content.
NameVerse, Inc. grants you a limited, non-transferable licence to use the application on any Apple-branded device that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
NameVerse, Inc. is solely responsible for providing any maintenance and support services for the application, as specified in these Terms or as required by applicable law. Apple has no obligation whatsoever to furnish any maintenance or support services in relation to the application. Support requests should be directed to support@tabsy.co.
In the event of any failure of the application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the application. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to any warranty are our sole responsibility.
NameVerse, Inc., not Apple, is responsible for addressing any claims relating to the application or your possession and use of it, including product liability claims, any claim that the application fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.
In the event of any third-party claim that the application or your possession and use of it infringes that third party's intellectual property rights, NameVerse, Inc., not Apple, is solely responsible for the investigation, defence, settlement, and discharge of that claim.
You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
You must comply with any applicable third-party terms of agreement when using the application, such as your wireless data service agreement.
Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

6. Text (SMS) Messaging (Tabsy LPM)

This section applies to Tabsy LPM. Tabsy Express does not send text messages on your behalf: where it offers to text a client, it opens a messaging app on your own device, and the message is sent from your own phone.

Tabsy LPM can send text messages to the clients and contacts in your workspace about their estimates and invoices. Text messaging is optional and off until you enable it. Where you use it, the following apply.

6.1 You are the sender

You decide who receives a message and what it says. Tabsy provides the mechanism and transmits messages through our messaging provider; as between you and Tabsy, you are the sender of those messages and are responsible for their content and for the relationship with the recipient.

6.2 Consent is your responsibility

You represent and warrant that, before sending any message through the Services, you have obtained the recipient's prior express consent to be contacted by text at that number, and that you will keep records evidencing that consent. You are responsible for complying with all laws and industry rules that apply to text messaging, including the U.S. Telephone Consumer Protection Act (TCPA), Canada's Anti-Spam Legislation (CASL) where applicable, CTIA messaging principles, and mobile carrier requirements including A2P 10DLC registration.

6.3 Permitted content

Messages sent through the Services must relate to work you are performing for the recipient — for example, notifying them that an estimate is ready, that an invoice has been issued, or that a payment was received. You may not use the Services to send marketing or promotional messages unless you have obtained separate consent for that purpose, and you may not send content prohibited by carriers, including messages relating to cannabis, tobacco or vaping, firearms, alcohol, adult content, gambling, high-risk lending, or debt collection.

6.4 Opt-outs

Recipients may reply STOP to stop receiving messages and HELP for assistance. We honour opt-outs automatically and permanently at the number level, and you may not attempt to circumvent an opt-out — including by re-adding the number, sending from another workspace, or asking the recipient to opt back in without fresh consent.

6.5 Delivery, rates, and suspension

Message frequency varies with your activity. Message and data rates may apply to recipients. Delivery depends on mobile carriers and is not guaranteed; neither Tabsy nor any carrier is liable for delayed or undelivered messages. We may suspend or disable text messaging for a workspace — with or without notice where the risk requires it — if messages generate carrier complaints or spam reports, breach this section, or put our messaging service at risk. Your indemnification obligations under section 14 apply to claims arising from messages you send.

7. Acceptable Use

You agree NOT to use the Services to:

Violate any applicable local, state, national, or international laws or regulations
Infringe on the intellectual property or privacy rights of others
Upload or transmit malicious code, viruses, or harmful content
Attempt to gain unauthorized access to our systems or other users' accounts
Use the Services for fraudulent, deceptive, or illegal purposes
Interfere with or disrupt the integrity or performance of the Services
Reverse-engineer, decompile, or disassemble any part of the Services
Use automated means (bots, scrapers) to access the Services without our written permission
Send text messages to anyone who has not consented to receive them, or who has opted out

8. Your Content

You retain all ownership rights to the data, documents, and content you create or upload through the Services ("Your Content"). By using the Services, you grant Tabsy a limited, non-exclusive license to use, store, process, and display Your Content solely as necessary to provide and improve the Services.

You are responsible for ensuring that Your Content does not violate any laws or third-party rights. We reserve the right to remove content that violates these Terms.

9. Data Handling and Privacy

Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using the Services, you consent to the data practices described in the Privacy Policy.

9.1 Your clients' information

You are responsible for the information you enter or collect about your clients and contacts through the Services, including what your clients provide when they view, accept, sign, or pay for a document you send them. As between you and Tabsy, you decide what information is collected and how it is used, and Tabsy processes it on your behalf and on your instructions, as your service provider (or processor), as described in our Privacy Policy. You represent that you have the right to provide that information to us and that you have given your clients any notices, and obtained any consents, that the law requires for you to collect it and for us to process it on your behalf. You are responsible for responding to your clients' requests about their information, and we will help you respond where we can.

9.2 Documents you send and contracts your clients sign electronically

The Services let you send estimates, invoices, contracts, and change orders, and collect your clients' electronic signatures. Tabsy provides the tools, not legal advice, and does not guarantee that any template or document meets the requirements that apply to you. You are responsible for the content of the documents you send and for complying with the laws that apply to your contracts with your clients, including:

giving your clients the notices and disclosures they are owed by law, such as notice of any right to cancel (for example, under the U.S. Federal Trade Commission's Cooling-Off Rule or state home-improvement and home-solicitation laws), and any contract terms or licence details the law requires;
obtaining any consent the law requires before a client receives records or signs electronically, and making copies of signed documents available to your clients; and
complying with the laws that apply to the emails and reminders you send through the Services.

10. Third-Party Services

The Services integrate with third-party services, including payment processing (Stripe), App Store billing (Apple), bank and credit card connections (Plaid), cloud storage and hosting, email delivery, and, for optional add-ons, AI text generation (Anthropic) and data import from Joist. Tabsy Express also uses Cloudflare for file storage and OpenStreetMap Nominatim for address lookup. Tabsy LPM also uses push notification services (Firebase) and text-messaging delivery (Twilio). Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices of third-party services.

If you connect a bank or credit card account, you authorize Tabsy and Plaid Inc. to access and transmit that account's information on your behalf, as described in our Privacy Policy and the Plaid End User Privacy Policy. You confirm that you are authorized to connect each account you link.

If you use Joist Import, you authorize Tabsy to use the Joist login details you enter to sign in to your Joist account on your behalf and retrieve your data from it. You confirm that you are authorized to access that account, and your use of Joist remains subject to Joist's terms.

11. Intellectual Property

The Services, including all software, code, designs, text, graphics, logos, and other content created by Tabsy, are owned by NameVerse, Inc. and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Services without our express written permission.

12. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TABSY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SERVICES, WHETHER TO TABSY OR TO APPLE FOR A SUBSCRIPTION PURCHASED THROUGH THE APP STORE, IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

14. Indemnification

You agree to indemnify and hold harmless Tabsy, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any rights of another party.

15. Termination

15.1 Cancelling a subscription purchased from us

You may cancel your account at any time (Tabsy Express through your account settings or by contacting support; Tabsy LPM by contacting support). Upon cancellation:

Your access to the Services will end at the close of your current billing period
You may request a copy of Your Content within 30 days of cancellation
After 30 days, Your Content will be permanently deleted

15.2 Deleting your Tabsy Express account in the app

You can delete your Tabsy Express account in the app (on iPhone and iPad: More › Settings › Delete account). Deleting your account:

ends your access to the account and its data immediately, and signs you out on every device;
cannot be undone, so download or export anything you want to keep before you delete; and
permanently deletes the account's data 30 days later, apart from backup copies, which are deleted as described in our Privacy Policy.

15.3 App Store subscriptions and suspension

If you subscribed through the Apple App Store, cancelling or deleting your Tabsy account does not cancel that subscription and does not stop Apple from billing you. You must turn off auto-renew through Apple as described in section 4.2.

We may suspend or terminate your account if you violate these Terms, with or without notice depending on the severity of the violation.

16. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Delaware.

Consumers outside the United States. Nothing in this section deprives you of the protection of any mandatory consumer-protection provisions of the law of the country or province in which you habitually reside, where those provisions cannot be derogated from by agreement. If you reside in Canada, this includes your rights under applicable provincial consumer protection legislation, and if you reside in Quebec, your rights under the Consumer Protection Act (Quebec), which apply notwithstanding the choice of law above.

Language. These Terms are drafted in English. A French version is available on request from legal@tabsy.co for residents of Quebec. Les parties confirment leur volonte que ce document soit redige en anglais, une version francaise etant disponible sur demande.

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page, updating the "Last updated" date, and/or sending you a notification. Your continued use of the Services after changes constitutes acceptance of the updated Terms.

18. General Provisions

Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Tabsy regarding the Services.
Severability: If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
Assignment: You may not assign your rights or obligations under these Terms without our prior written consent.

Contact Us

If you have questions about these Terms of Service, please contact us:

Email: legal@tabsy.co
Phone: (650) 942-1791
Address: 425 Page Mill Rd., Suite 200, Palo Alto, CA 94306