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Frequently Asked Questions
How do I create an account?
Start a 30-day free trial: sign up for Tabsy Express if you work alone, or Tabsy LPM for a crew. Fill in your business details and complete checkout — your card is collected, but nothing is charged until the trial ends. Solo accounts on Tabsy Express go live right away; for crews on Tabsy LPM the workspace is provisioned automatically after checkout and your login is emailed within minutes. Want a guided tour first? Book a demo.
How do I use the mobile app?
Download Tabsy LPM from the Apple App Store or Google Play Store. Sign in with the same credentials you use on the web platform. The mobile app gives you access to your dashboard, projects, schedule, and contacts on the go.
How do I manage push notifications?
Push notifications keep you informed about new assignments, project updates, and schedule changes. You can enable or disable notifications at any time through your device's Settings app under Tabsy LPM. Tabsy Express does not send push notifications.
I forgot my password. How do I reset it?
On the login page, click "Forgot Password" and enter your email address. You'll receive a password reset link within a few minutes. Check your spam folder if you don't see it. The link expires after 24 hours.
How is my data protected?
Your data is encrypted in transit (SSL/TLS) and at rest. In Tabsy LPM, each business gets its own isolated database. In Tabsy Express, businesses share one database, but every record carries the identifier of the business it belongs to and the database's row-level security only returns records belonging to the business that is signed in, so one business cannot see another's data. We perform regular security reviews and target 99.9% uptime. Read our full Privacy Policy for details.
How do I cancel my account or request data deletion?
Tabsy Express: delete your account yourself in the app. On iPhone and iPad, go to More › Settings › Delete account and confirm with your password. Your access ends immediately and the deletion cannot be undone; the account's data is permanently deleted 30 days later. Deleting your account does not cancel a subscription bought through the App Store — cancel that in Settings › [your name] › Subscriptions on your device.
Subscriptions bought on tabsy.co: Tabsy Express customers can cancel from their account settings; Tabsy LPM customers cancel by emailing support@tabsy.co. After cancellation, you have 30 days to request an export of your data. After 30 days, all data is permanently deleted. To request immediate data deletion, email privacy@tabsy.co.
How does billing work?
Tabsy LPM has five tiers: Starter (2 users) $70/mo, Growth (5 users) $150/mo, Team (10 users) $250/mo, Pro (20 users) $400/mo, and Scale (30 users) $600/mo. Tabsy Express (solo) is $39/mo. Every feature included at every tier. Annual plans save 20%. Every new subscription starts with a 30-day free trial — your card is entered at signup but not charged until the trial ends, and cancelling during the trial means you're never billed. Cancel anytime: Tabsy Express from your account settings, Tabsy LPM by emailing [email protected]; cancellation takes effect at the end of the billing period. Tabsy Express subscriptions bought inside the iOS app are billed by Apple instead — see Tabsy Express for iPhone and iPad below.
Tabsy Express for iPhone and iPad
Create an account and subscribe
Download Tabsy Express from the App Store, create your account, and subscribe inside the app. Subscriptions bought in the app are sold and billed by Apple through your Apple Account. Eligible new subscribers get a one-month free trial; your Apple Account is charged when the trial ends unless you cancel at least 24 hours before it does. The price shown on the purchase screen is the price you pay. If you already have a Tabsy Express account, sign in with the same email and password.
Requirements
iOS 17.0 or later on iPhone, or iPadOS 17.0 or later on iPad.
Manage or cancel your subscription
Open Settings › [your name] › Subscriptions on your iPhone or iPad and choose Tabsy Express. The subscription renews automatically until you cancel it there; cancel at least 24 hours before the end of the current period to avoid the next charge. Deleting the app or your Tabsy account does not cancel it.
Refunds
Apple handles refunds for purchases made through the App Store, and Tabsy cannot issue them. Request a refund at reportaproblem.apple.com.
Delete your account
In the app, go to More › Settings › Delete account and confirm with your password. Your access ends immediately and the deletion cannot be undone. The account's data is permanently deleted 30 days later. Deleting your account does not cancel your App Store subscription, so cancel it first in Settings › [your name] › Subscriptions.
Get help
Email support@tabsy.co or call (650) 942-1791 (Monday–Friday, 9am–6pm Pacific). Our Terms of Service and Privacy Policy apply to the app.
Tabsy LPM on the Go
Access your projects, schedule, and contacts from anywhere with the Tabsy LPM mobile app.
System Requirements:
Tabsy LPM: iOS 17.0 or later • Android 8.0 or later
Tabsy Express: iOS 17.0 or later • Android 8.0 or later