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How Can We Help?

Get the support you need for Tabsy's web platform and mobile app. Our team is here to help you succeed.

Email Support

support@tabsy.co

We respond within 24 hours on business days.

Phone Support

(650) 942-1791

Monday - Friday, 9am - 6pm PST

Contact Form

Send us a message

For general inquiries and feedback.

Book a Support Call

Pick a 30-minute slot

Screen-share with our team to work through setup or a tricky question.

Common questions

Frequently Asked Questions

How do I create an account?

Start a 30-day free trial: sign up for Tabsy Express if you work alone, or Tabsy LPM for a crew. Fill in your business details and complete checkout — your card is collected, but nothing is charged until the trial ends. Solo accounts on Tabsy Express go live right away; for crews on Tabsy LPM the workspace is provisioned automatically after checkout and your login is emailed within minutes. Want a guided tour first? Book a demo.

How do I use the mobile app?

Download Tabsy LPM from the Apple App Store or Google Play Store. Sign in with the same credentials you use on the web platform. The mobile app gives you access to your dashboard, projects, schedule, and contacts on the go.

How do I manage push notifications?

Push notifications keep you informed about new assignments, project updates, and schedule changes. You can enable or disable notifications at any time through your device's Settings app under Tabsy LPM. Tabsy Express does not send push notifications.

I forgot my password. How do I reset it?

On the login page, click "Forgot Password" and enter your email address. You'll receive a password reset link within a few minutes. Check your spam folder if you don't see it. The link expires after 24 hours.

How is my data protected?

Your data is encrypted in transit (SSL/TLS) and at rest. In Tabsy LPM, each business gets its own isolated database. In Tabsy Express, businesses share one database, but every record carries the identifier of the business it belongs to and the database's row-level security only returns records belonging to the business that is signed in, so one business cannot see another's data. We perform regular security reviews and target 99.9% uptime. Read our full Privacy Policy for details.

How do I cancel my account or request data deletion?

Tabsy Express: delete your account yourself in the app. On iPhone and iPad, go to More › Settings › Delete account and confirm with your password. Your access ends immediately and the deletion cannot be undone; the account's data is permanently deleted 30 days later. Deleting your account does not cancel a subscription bought through the App Store — cancel that in Settings › [your name] › Subscriptions on your device.

Subscriptions bought on tabsy.co: Tabsy Express customers can cancel from their account settings; Tabsy LPM customers cancel by emailing support@tabsy.co. After cancellation, you have 30 days to request an export of your data. After 30 days, all data is permanently deleted. To request immediate data deletion, email privacy@tabsy.co.

How does billing work?

Tabsy LPM has five tiers: Starter (2 users) $70/mo, Growth (5 users) $150/mo, Team (10 users) $250/mo, Pro (20 users) $400/mo, and Scale (30 users) $600/mo. Tabsy Express (solo) is $39/mo. Every feature included at every tier. Annual plans save 20%. Every new subscription starts with a 30-day free trial — your card is entered at signup but not charged until the trial ends, and cancelling during the trial means you're never billed. Cancel anytime: Tabsy Express from your account settings, Tabsy LPM by emailing [email protected]; cancellation takes effect at the end of the billing period. Tabsy Express subscriptions bought inside the iOS app are billed by Apple instead — see Tabsy Express for iPhone and iPad below.

Tabsy Express app

Tabsy Express for iPhone and iPad

Mobile App

Tabsy LPM on the Go

Access your projects, schedule, and contacts from anywhere with the Tabsy LPM mobile app.

System Requirements:

Tabsy LPM: iOS 17.0 or later  •  Android 8.0 or later

Tabsy Express: iOS 17.0 or later  •  Android 8.0 or later

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